Thank you for your interest in our on-line shop.  For your protection, and ours, purchases from our on-line shop are subject to some terms and conditions. 

1. We aim to deliver goods within seven working days of order, but there are sometimes unavoidable delays.  The delivery time is therefore not a guarantee.

2. The customer is responsible for ensuring that the correct delivery address is quoted at check-out.  We are not liable for missing deliveries as a result of incorrect delivery details

3. We want you to be happy with your purchase.  If the item fails to meet expectations then please CONTACT US and we'll do our best to put it right.  This is limited to either replacing the product or organising for the product to be returned for a refund.

4. T-shirts, vests and hoodies are produced to order.  These items are non-returnable if you have ordered the wrong size. 

5. Each item is guaranteed for one year from date of purchase.  The guarantee covers the product for any failure as a result of the manufacturing process.

6. Once payment has been accepted, orders are treated as confirmed.  If you need to cancel an order please CONTACT US. Note that if your order contains a custom made product, if the order has gone into production we regret these can't be cancelled.

7. We Love Hard House uses trusted partners to fulfill orders.  This requires us to provide delivery details (name, address, email address and telephone number) to these third parties who only use the information for the purposes of delivering the product to you.  They do not use this data for any other reason.

8. Links provided to third party websites are offered in good faith but without liability

9. The supply of goods from this site is done so without liability for consequential loss or damage. 

10. The supply of branded products and merchandise is done so on the basis that the customer does not attempt to pass off as an authorised employee or representative of We Love Hard House

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