We would like you to be entirely happy with your order. If there is problem with the order or delivery, or you would like to contact us, please use the form below and we'll do our best to help.
We use Royal Mail Signed For service for the majority of orders. We aim to process and despatch orders by the next working day but ask that you allow up to seven days for delivery. If you are not in when the Royal Mail attempts delivery they will leave a card detailing where the package can be collected. For "Click and Collect" orders these will be ready to collect from the We Love Hard House reception at the hotel when you arrive.
For International deliveries we will calculate a carriage charge for you. For an international carriage quote please CLICK HERE